Q:What's your warranty for your product? A:Generally 1-3 years,Regular maintenance will enhance the durability of the product.It's based on different material.
Q:What's your delivery time? A:30-45 days.Calculated from the receipt of the deposit or the original of L/C at sight.
Q:What's the payment terms? A:T/T30% of the total amount paid prior as deposit, and 70% balance should be paid before shipment.L/C at sight can be selected if the total payment reaches 20,000 US dollars.
Q:Do you make OEM? A:Yes.
Q:How do you make replacement with quanlity problem? A:New replacement will be packed in your next container or send you directly after receiving your video and photos about quality problems.
Q:Can I choose the color of the product? A:Our fabrics have colors for you to choose, you can ask our customer service staff when you buy.
Q:Do you have installation instructions for your products? A:Yes, our installation instructions will be placed in the box when packaging.
Q:What will you do if the accessories of the product are damaged (such as screws or foot plugs) after use? A:We will prepare a bag of accessories before shipment, which is used for customer replacement. For other situations, please report to the after-sales staff and we will deal with them as soon as possible.
