| 1. Quick response to customer's inquiry or feedback with one working day. 2. Professional team recommends good quality products and provides best services in professional attitudes. 3. One year free warranty and life-time maintenance. 4. Provide OEM service to print your own logo on the products. 5. Experienced engineers to provide technical support. 6. Help you to find the fastest shipping company. Your satisfaction is our duty! It will be our great honor to serve you. We do hope we can offer you more help in medical and laboratory field and build the long term business relationship with you. 1. How to buy your products? Do you have distributor in our country? You can buy the products from our company directly. Normally the procedure is: sign the contract, payment by T/T, contact the shipping company to delivery the goods to your country. Now we are looking for the quality distributors for all countries. 2. What is the delivery time? Usually we need 15 working days in production. 3. Which mode of transportation do you use? We can deliver goods by sea/ by air/ by express (DHL/UPS/FedEx/TNT) 4. What is the warranty? The free warranty is one year from the date of commissioning qualified. 5. Can we visit your factory? Of course, we will prepare for everything in advance if it is necessary. Generally, it is requirement that customers must have build agency relationship or business relationship with our company. 6. How long is the validity of quotation? Generally, our price is valid within one month from the date of quotation. The price will be adjusted appropriately according to the price fluctuation of raw material and changes in market. 7. Do you have the CE or other certificate? We have the certificates for CE,ISO,TUV,IVD. | 
