Thermal Label Printer Barcode Printer Bar code Transfer Printer Company Information Product Description Our Services All our products provide 24 months warranty. 1) During the warranty period, should your SUNPHOR product prove to be defective, free to call or email us for warranty repair instructions. 2) We have service technician provide telephone or email diagnostic service to you. Customer's satisfication is our permanent principle. 3)Regarding to the defective product, we will exchange the spare parts without charge for parts or labor. And the broken product or spare parts don’t need to be sent back to us, we will send new ones with your next order. Packaging & Shipping